If your plant or arrangement comes to you damaged we ask that you contact us within 72 hours of delivery. We cannot offer refunds or exchanges after 72 hours as we cannot control how the plant was cared for after it was shipped & delivered healthy.
Please email us at info@lazy-gardens.com and include the following so that we may quickly exchange your item or provide you with a refund for store credit:
Your order number
A photo and description of the damaged plant(s)
A photo of the shipping box